Our client being an established brokers based in Essex are looking to boost their Personal Lines team. This is a management position looking after a small team.  They provide a personal service backed by insurance products from the UK’s leading insurers. The role has responsibility for generating revenue and developing the profitability of the business whilst ensuring full FCA compliance in all aspects of personal lines insurance. Ensuring a quality service is provided to all clients in accordance with their needs and requirements.

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Duties and responsibilities: Ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: New business, Renewals, Mid Term Adjustments, Claims, Queries, premium financing arrangements and Cover note issuance. Will be advising clients on existing products in accordance with their needs.

 

Products include: 

Motor insurance, Household insurance, Holiday home insurance, Landlords insurance, Travel Insurance will handle any complaints in accordance with company procedures and regulatory requirements. Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for own development as required. Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance.

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Aware of the contents of the company’s Compliance Manual and ensure a full understanding of the following chapters, as a direct relation to the role. Ensure full compliance to the procedures contained within the Manual

 

A growing business with exceptional customer services.