What is the role of an Operations Manager?

An Operations Manager's role is to primarily implement the right processes and practices across an organisation. Whilst the job can vary, there are common responsibilities and attributes covering areas such as budgeting and people, processes, and managing teams of people, which involves both development and engagement.

What are the responsibilities of an Operations Manager?

Although responsibilities may differ depending on the company, there are specific tasks that are required of you as an Operations Manager, these include:

· Documenting procedures for third-party monitoring

· Ensuring staff working on processes are happy and operating efficiently

· Ensuring that health and safety regulations are followed

· Formulate strategic and operational objectives

· Improve operational management systems, processes, and best practices

· Recruit, train, and supervise staff

· Supporting the CEO or executive team’s vision and process ideals

· Ensure quality control and monitor production KPIs

What are the skills of an Operations Manager?

An Operations Manager is required to have an advanced skill level, this is in result of the multiple responsibilities that come with the role. Some of these skills include:

• Excellent communication skills and attention to detail

• Great leadership ability

• Familiarity with business and financial principles

• Proven work experience as Operations Manager or similar role

• Outstanding organisational skills

• Extensive experience with forecasting and budgeting

What qualifications are required?

Despite the fact that you don’t need a specific degree to pursue a career as an Operations Manager, However, having one can help individuals stand out. Examples of degrees that are suitable if you want to work in the industry are Accounting, Project Management, and Supply Chain Management. Overall, employers are generally more interested in your skill level as well as personal attributes. Many companies offer apprenticeship programs. Employers will typically decide the entry requirements. However, individuals usually need five GCSEs, grades 9 to 4 (A* to C), including English and maths, or equivalent.

What is the National Average Salary?

An online Operations Manager’s salary, dependent on the sector, can range from £30k and rise to around £90k for a senior e-commerce manager in the United Kingdom. However, this may differ depending on location and company.

If you’re interested in taking the next steps in your career working as an Operations Manager or in the insurance sector in general, apply with us today and we can find the perfect placement for you. Feel free to call us on 0203 225 5584 to discuss everything in further detail.